We at Ignouprep.com believe that CUSTOMER is the KING. Being in the field of imparting knowledge, we consider ourselves a LIGHTHOUSE instead of a BUSINESS HOUSE. Our endeavour and our moral duty are to provide QUALITY MATERIAL to all our STUDENTS and ensure their Complete Satisfaction.

The orders placed on our website are non-refundable and non-exchangeable. However, in the rare case, if you feel you are not satisfied with our product or service, you may be allowed to initiate a Return/Refund at the company’s discretion. However, in such cases, the decision of our Customer Support Team will be final.

In case the delivery of the books/material/Guess Paper & Hand Written Assignment is delayed by the IGNOU Prep, the customer has the right to cancel the order before the delivery of the books/material.